Founded in Munich, Germany in 1989, Brainlab develops, manufactures and markets software-driven medical technology, enabling access to improved, more efficient, less-invasive patient treatments. Our key to success is our creative, talented and hard-working team, which consists of 1300 dedicated and inspiring individuals in 19 offices worldwide. To succeed in reaching our targets, we are seeking committed colleagues who can stand behind our core values of inspiration, simplicity and integrity (m/w):

(Junior) Support Technician Image Guided Surgery - Benelux


We are seeking for a highly motivated Support Technician in the field of Image Guided Surgery / Digital OR for our systems installed in hospital in the Benelux. The position will be reporting directly to the Regional Manager and you will be based from your home office. Preferably you will be based centrally in The Netherlands, as you will mainly serve hospital customers in the Netherlands.

Your main duties include:

  • Install Brainab Surgery and Digital ORystems, devices and softwares in hospital in your region
  • Perform Maintenance and Inspection of systems/devices incl. Electrical Safety Tests
  • Repair systems/devices
  • Execute SW/HW upgrades
  • Complete every installation or service assignment quickly and efficiently
  • Conduct and complete Preventive Maintenance and Inspections (PMI) in specified time
  • Plan, organize, and implement all service assignments conscientiously and independently following the directive from the Support Manager
  • Keep customers up-to-date regarding their requests and minimize down time
  • Ensure that all service assignments are in conformity with agreements made
  • Perform and document all mandatory administrative tasks accurately according the BrainlabĀ“s policies in a timely manner
  • Provide ideas and innovation to improve current products, provide sustainable input for continued engineering
  • Provide technical assistance and advice with sales demonstrations and sales discussions
  • Be friendly, calm, and competent on a face-to-face basis with customers

Training for the role is conducted at our headquarters in Munich and also in the field with experienced colleagues.


  • Preferably you have completed a Masters or Bachelors degree in  Engineering, Clinical Physics, Medical  Technology or a technical or IT-related degree or equivalent
  • Self-planning, organization and implementation of all service activities
  • Adept in working as part of a team or individually.
  • Good sense of humour
  • Willingness to travel within the Benelux area and abroad
  • Fluent in Dutch and English. Knowledge of French will be considered a plus.


We offer you a professional business environment, an international team and a performance-oriented environment as a base to consequently realize your ideas. Through distinguished training, efficient education and the regular exchange of experience with colleagues from different departments, you will be demanded and promoted, both professionally and personally.

Interested? Then we are looking forward to receiving your online application including your start date and salary expectation!

Contact person: Ariadna Pijoan